Shipping policy
Shipping Policy
Effective Date: May 20, 2026
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Order ProcessingAll paid orders will be fulfilled within 2-4 business days. Orders received on weekends or public holidays will be processed on the next working day. Pre-order products will be shipped in line with the arranged timeline.
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Shipping CoverageOur shipping service is available across most global territories. Delivery cannot be arranged for restricted and remote areas. Please check service availability before finalizing your order.
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Shipping FeesShipping fees are calculated based on package weight, dimensions and delivery location. Free shipping is offered for eligible orders. Extra fees will be charged for oversize packages.
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Delivery TimeStandard Shipping: 10-22 business daysExpedited Shipping: 5-11 business daysDelivery times are estimated only. We shall not be held responsible for delays due to customs procedures or logistical problems.
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Customs & TaxesAll import duties and related charges shall be paid by the buyer. All shipments will go through official customs declaration. The recipient takes full responsibility for all customs-related risks.
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Shipment TrackingA tracking number will be sent to your email once your order is dispatched. Shipment status will be updated within 24 to 72 hours. Please contact our support team if you encounter any delivery issues.
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Delivery AddressPlease provide precise recipient information. Address changes are not allowed after shipment. The buyer shall bear all losses caused by incorrect address details.
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Special GoodsFragile items and electronic products are packed with reinforced protective materials. Shipping insurance is an optional add-on service.
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Returned ParcelsIf parcels are returned due to personal reasons, the resulting reshipping fees will be deducted from the refund amount.
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Policy AdjustmentWe reserve the right to update this shipping policy at any time. New regulations take effect immediately. Placing an order means you agree to the latest policy terms.